AWS

Latin America Public Cloud Infrastructure-as-a Service 2025 Vendor Assessment

Leaders

AWSFeatured Vendor

Microsoft

Google

Oracle

Major Players

IBM

Huawei

Vultr

Contenders

America Movil

IDC MarketScape Methodology

IDC Opinion

The strong hybrid solution adoption in the region typically includes a public cloud component that can interact with traditional environments or private cloud environments. The introduction of new AI solutions, whether generative or agentic, requires an even more dynamic and scalable infrastructure that, at first, is in line with the concept of infrastructure as a service (IaaS).

With the budget and talent limitations in the Latin America region, when moving to the cloud, organizations expect to achieve these benefits:

Access to better technology and larger capacity for innovation. Many do not have the time and resources to explore the technology, as they are focused on keeping their infrastructure running, which hyperscalers will provide in an IaaS deal.
More security resources. Security is a priority for IT executives, but spending on it does not keep pace.
Performance increase. Many could not keep the infrastructure — as well as the team managing it — up to date, the way hyperscalers do.
Payment according to resource consumption. This should be observed to align with the C-level expectations of an IT with dynamic costs.

AI adoption will potentially enable the possibility of organizational improvements using a dynamic infrastructure that allows for a focus on business results rather than just maintaining the infrastructure.

Tech Buyer Advice

In 2025, Latin America IT executives evaluating whether to expand or contract their IaaS should structure their decision-making based on factors that go beyond simple migration and cost optimization.

With parity between workloads in dedicated and public environments, the most direct migration applications have already been transferred, making it necessary to carefully evaluate the demands of systems integration, reengineering, and modernization. Lift-and-shift strategies tend to lose ground in the face of increasingly hybrid and complex environments, in which interoperability and proximity between services and ecosystems become important.

CEOs and boards expect IT to operate with dynamic and flexible costs, aligned with fluctuations in business demand. The adoption of cloud models must prioritize elasticity and automation in the supply and management of services, allowing resources to be adjusted in real time, with predictability and expense monitoring. Some IaaS vendors support financial operations (FinOps) activities for their clients, which is an important point.

The recent geopolitical scenario has brought forward the issue of digital sovereignty, which goes beyond concerns with data and now includes considerations of platform control, cross-border information flows, and autonomy in the face of international regulations and crises. Organizations need to map out contractual commitments to vendors regarding the operation, protection, and portability of applications and data.

Automation, AI, and operational resilience are central elements to deal with hybrid environments, enhancing security, observability, and the optimization of technological investments. Evaluating providers should include the ability to offer advanced capabilities for threat detection, infrastructure orchestration, and compliance with evolving regulatory frameworks.

Finally, it is recommended to structure decision-making processes that consider the characteristics of the workloads, alignment with corporate strategies, ecosystem diversity, and sovereignty requirements, resulting in flexible environments prepared to respond in an agile manner to changes in context and regulation.

Featured Vendor

This section briefly explains IDC’s key observations resulting in a vendor’s position in the IDC MarketScape. While every vendor is evaluated against each of the criteria outlined in the Appendix, the description here provides a summary of each vendor’s strengths and challenges.

Amazon Web Services (AWS) is positioned in the Leaders category in this 2025 IDC MarketScape for Latin America public cloud IaaS vendor assessment.

AWS maintains a significant infrastructure footprint in Latin America with public cloud regions in Brazil (São Paulo) and Mexico (Mexico Central), each containing three Availability Zones. A third region in Chile, with three Availability Zones, is under construction for launch by 2026. These regions are supported by localized AWS Local Zones in Argentina, Chile, Mexico, and Peru, as well as a network of CloudFront edge points across major Latin America cities. This infrastructure supports compliance and low-latency requirements, allowing for hybrid deployments through AWS Outposts and Snow appliances.

In Latin America, AWS offers a consistent technology stack aligned with its global portfolio. Compute capabilities cover over 350 instance types in São Paulo and Mexico, supporting x86 (Intel and AMD EPYC) and ARM-based Graviton processors. Higher-end specializations include Trainium and Inferentia for ML applications. The Nitro System is used regionwide to manage virtualization, I/O, and network security separation. Storage services available in the region include Amazon S3, EBS, EFS, and FSx variants (NetApp ONTAP, Lustre, OpenZFS, and Windows File Server). Block storage supports NVMe and automated tiering across SSD and HDD classes. S3 provides 11-nines data durability, and EC2’s compute service service-level agreement (SLA) targets 99.99% availability.

Networking includes virtual private clouds (VPCs), global accelerators, and direct connect options to integrate on-premises environment security and compliance, adopting the same framework available globally.

Regional certifications include ISO 27001, SOC 1-3, PCI-DSS, and LGPD Brazil. Encryption is supported for data at rest, in transit, and in use, with bring-your-own-key (BYOK) and hold-your-own-key (HYOK) options. AWS CloudHSM and KMS are available in the region for key management, whereas Control Tower and Security Hub facilitate governance and monitoring.

Training and support programs are available across major markets, with live support offered in Portuguese, Spanish, and English. AWS reports have been training more than 2.3 million people in cloud skills across Latin America since 2017. Its partner network includes independent software vendors and systems integrators in Brazil, Mexico, Chile, and Colombia.

Strengths

AWS’ early entry into the region and consistent service portfolio have enabled wide adoption among enterprises and developers. Its range of compute architectures, local Availability Zones, and continuous service updates provide customers with technical options for large-scale and specialized workloads. Reliable networking and mature security controls support compliance-driven industries.

Challenges

AWS’ primary datacenter capacity remains centered in southeastern Brazil and Mexico, resulting in longer latency for southern cone markets until the Chile region becomes operational. The scope of its portfolio presents complex integration for new users and partners. Managing costs and local pricing transparency remains a frequent point of attention for enterprises.

Consider AWS When

AWS is a suitable option for organizations that require broad service coverage and a mature technical infrastructure for enterprise-scale deployments. It is relevant for workloads that require data protection certifications, hybrid integration, and regional availability redundancy. Enterprises evaluating multicloud approaches can use AWS to balance latency, integration, and scalability needs across Latin America

Methodology

This IDC MarketScape is an evaluation of public cloud IaaS providers with relevant presence in Latin America.
IDC’s Worldwide Semiannual Public Cloud Services Tracker covers more than 15 global and regional cloud providers with IaaS, with some revenue in the region. However, many of these companies are currently running in a single country or have not reached a material revenue scale.
Instead, this IDC MarketScape focuses on providers that have a larger presence in Latin America or have reached a certain threshold of revenue. IDC uses the following inclusion criteria for service providers included in this IDC MarketScape:

The service provider offered IaaS compute and storage services for at least two years as of the end of 2024.
The service provider generated over US$70 million in IaaS business in 2024 in the Latin America region.
The service provider has active operations — offering local provisioning — in at least three countries in the Latin America region.

IDC opted to exclude service providers with public cloud services that were either no longer a strategic business focus or were undergoing a major transformation, as the evaluation would not accurately reflect the service.

For the purposes of this analysis, IDC divided potential key measures for success into two primary categories: capabilities and strategies.

Positioning on the y-axis reflects the vendor’s current capabilities and menu of services and how well aligned the vendor is with customer needs. The capabilities category focuses on the capabilities of the company and product today, here and now. Under this category, IDC analysts will look at how well a vendor is building/delivering capabilities that enable it to execute its chosen strategy in the market.

Positioning on the x-axis or strategies axis indicates how well the vendor’s future strategy aligns with what customers will require in three to five years. The strategies category focuses on high-level decisions and underlying assumptions about offerings, customer segments, and business and go-to-market (GTM) plans for the next three to five years.

The size of the individual vendor markers in the IDC MarketScape represents the market share of each individual vendor within the specific market segment being assessed.

IDC MarketScape criteria selection, weightings, and vendor scores represent well-researched IDC judgment about the market and specific vendors. IDC analysts tailor the range of standard characteristics by which vendors are measured through structured discussions, surveys, and interviews with market leaders, participants, and end users.

Market weightings are based on user interviews, buyer surveys, and the input of IDC experts in each market. IDC analysts base individual vendor scores, and ultimately vendor positions on the IDC MarketScape, on detailed surveys and interviews with the vendors, publicly available information, and end-user experiences to provide an accurate and consistent assessment of each vendor’s characteristics, behavior, and capability.

The public cloud IaaS market is defined in detail in the sections that follow, which describe the IaaS functional market and public cloud service deployment model.

Infrastructure as a Service

IDC defines public cloud infrastructure as a service (IaaS) as the aggregate of compute, raw storage capacity, and the associated networking capability, delivered through a cloud deployment model. Note that client functionality delivered as cloud services is categorized as virtual cloud client computing (including desktop-as-a-service [DaaS] offerings, such as those from Amazon, Microsoft, and VMware). This fits with the software-as-a-service (SaaS) system infrastructure software market and is not part of the IaaS market.

Cloud Deployment Models

Cloud deployment models describe how a cloud IT service is built and delivered to its consumers. The factors that determine the cloud deployment model are:

The physical location of the hardware infrastructure systems on which the service is running
Whether or not the service is dedicated to one organization or shared across multiple independent organizations
The owner of the hardware infrastructure systems on which the service is running

At the broadest level, the types of deployment models for cloud services are public and dedicated:

Public cloud services are shared among unrelated enterprises and/or consumers, open to a largely unrestricted universe of potential users, and designed for a market, not a single enterprise.
Dedicated cloud services are shared within a single enterprise or an extended enterprise, with restrictions on access and level of resource dedication, and defined/controlled by the enterprise beyond the control available in public cloud offerings.

Attributes That Define an IT Cloud Service

IDC defines cloud services through a checklist of key attributes that an offering must exhibit to end users of the service (see Table 1). To qualify as a cloud service, as defined by IDC, an offering must support all six attributes: Shared, standard offering; Delivered as an all-inclusive service; Elastic scaling; Elastic pricing capability; Self-service; API/published service interface.

These attributes apply to all cloud services — in all public and dedicated cloud service deployment models — although the specifics of how each attribute applies may vary slightly among these deployment models.

IDC’s MarketScape: Worldwide Public Cloud Infrastructure as a Service 2025 Vendor Assessment (IDC #US51813824, January 2025)
IDC’s Worldwide Public Cloud Infrastructure as a Service Taxonomy, 2024 (IDC #US51735424, June 2024)

IDC

Latin America Public Cloud Infrastructure-as-a Service 2025 Vendor Assessment

Pietro Delai

Latin America Public Cloud Infrastructure-as-a Service 2025 Vendor Assessment

IDC Opinion

Tech Buyer Advice

Featured Vendor

AWS

Strengths

Challenges

Consider AWS When

Methodology

IDC Marketscape Vendor Inclusion Criteria

Reading an IDC MarketScape Graph

IDC MarketScape Methodology

Market Definition

Infrastructure as a Service

Cloud Deployment Models

Attributes That Define an IT Cloud Service

Related Research

Latin America Public Cloud Infrastructure-as-a Service 2025 Vendor Assessment